Home / Legal / Terms of Service

Terms of Service

VERSION 2.4

Effective Date: October 24, 2023

1. Introduction

Welcome to MedTrust. These Terms of Service ("Terms") govern your access to and use of the MedTrust website, mobile application, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our services. If you do not agree to these terms, you must not access or use the Platform. MedTrust reserves the right to modify these terms at any time.

report_problem

2. Medical Disclaimers

THE CONTENT PROVIDED ON THE MEDTRUST PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
  • Never disregard professional medical advice or delay in seeking it because of something you have read on this Platform.
  • If you think you may have a medical emergency, call your doctor or emergency services immediately.

3. User Accounts

To access certain features of the Platform, including purchasing prescription medications, you must register for an account. You represent and warrant that:

  • You are at least 18 years of age.
  • All information you provide is truthful, accurate, and complete.
  • You will maintain the security of your password and accept all risks of unauthorized access to your account.

Healthcare providers using the platform must provide valid credentials and proof of licensing in their respective jurisdictions.

4. Purchase & Prescription Terms

4.1 Prescription Requirements

Certain products require a valid prescription from a licensed healthcare provider. MedTrust will verify all prescriptions before dispensing any medication. We reserve the right to refuse service if a prescription cannot be verified or appears fraudulent.

4.2 Pricing and Payment

All prices are listed in USD. We use third-party payment processors to handle transactions. By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method.

4.3 Shipping and Returns

Due to the nature of medical products, most prescription medications cannot be returned once they have left the pharmacy. For non-prescription items, please refer to our standard Refund Policy.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEDTRUST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

6. Contact Us

If you have any questions about these Terms, please contact our legal department:

mail

Email

legal@medtrust-commerce.com

location_on

Address

123 Medical Plaza, Suite 400
San Francisco, CA 94103